Tokyo International Mega Hub Haneda
Tokyo’s Haneda International Airport took 5th place in the Skytrax people’s choice awards in 2014—bestowed in 2015. This airport has two main terminals. The first is known as Big Bird, as it looks like a large flying bird from the sky. The mega hub has humble beginnings leading back to 1931 and has had a long history as a US military base in WWII. In 1951 the US gave the airport back to Japan, who then started using it as the airport we see today. Two more terminals were added over the years and major airline carriers are fighting to win bids to fly through the airport every year.
One area where Tokyo Haneda exceeds is in offering their customers information. There are no less than 13 information booths spread throughout the airport. The Information booths demonstrate a multi-lingual culture by using different languages on the booths themselves. This shows a willingness to help that the author has not readily seen in any other airport.
Among the features at the Tokyo flight hub, you’ll find high end shopping that is duty free. In fact, you can reserve items online that you’d like to purchase when you arrive at Haneda International. Some of the luxury stores include Tiffany&Co., Omega, Hermes, Bvlgari, Chanel and Rolex. Accessory stores include Coach, Fossil and Seiko. Fragrances and cosmetics seem to be a big seller at Haneda’s transit hub and some of the brands you can find at the airport shops are SK-II, Estee Lauder, Y.S.I, and Clinque. In fact there are some nine pages of “pre-buy” cosmetic pages on their website! Fragrances include Guarlian, Lancome, Gucci and Bvlgari. You will also find the usual liquor and tobacco for sale. Did you know you can pre-purchase cigarettes online? I guess Japan does not have an age restriction on the sales of their tobacco like we do in the United States.
Haneda’s transit hub offers their customers free Wireless service in the airport terminals and there are directions on how to use it online at their website. There are also PC stations set up if you do not have a personal device to connect to internet. The PC stations have a 100 Yen fee for 10 minutes, this is equivalent to about .83 cents in US Dollars.
Tiat Station. Remember this name if you are traveling to the Tokyo Haneda hub, these stations are equipped with cell phone charging stations, computer charging stations and PC Desks where you can use your own laptop. They also feature drink vending machines and massage chairs too. This is a great place to rest and charge up your devices prior to your flight. Please note that there is also a Tiat Waiting Lounge, this is different than the Tiat Station. The waiting lounge is a fee for service area where the Tiat Station is free.
Haneda transit hub also provides services specifically to children and those with disabilities. For the kids, there are strollers for rent and nursing stations throughout the airport. Multi-purpose toilets serve both parents with children, the elderly and those with wheelchair accessible needs. Baby chairs are provided in the rest rooms to contain your small child while you use the toilet or other facilities. A kids’ corner is provided as a place for young children to play while waiting to board their flight.
In the case of sudden illness, there is the Toho University Clinic at Handea Airport. The airport is also fitted with a Pharmacy, AED stations and Police Stations within the airport for your safety, comfort and convenience.
At the Arrivals areas, you can find transportation to get you to your destination quickly. Find bus, train, and car rental information here. At the Tourist Information booth you can also reserve hotel rooms and more.
Tiat Waiting Lounge is mainly for business guests wanting conference space for a meeting prior to departure. There are fees associated with these rooms, and you should reserve them in advance online.
Airline Lounges are also available, but only through the airlines themselves. At Haneda, there are three lounges to choose from; Japan Airlines, All Nippon, and Cathay Pacific. Please check with Japan Airlines to make sure their lounge is open when you arrive, at time of this article, the lounge was closed due to renovations. All Nippon, ANA, has two lounges at Haneda flight hub—the ANA Suite Lounge and the ANA Lounge. These lounges are located together, in two different locations in the airport. Enjoy comfortable seating while waiting for your flight, take a shower to freshen up after a long night of travel, enjoy a hot meal and a drink to refuel before your meeting. The Cathay Pacific lounge offers free Wi/Fi, food and beverage options, toilet facilities and comfortable chairs to rest.
Need a shower or a massage? In the arrivals lobby there are shower rooms independent of the lounges. Showers will cost about 1030 Yen (8.90 US Dollars) and soap and shampoo are provided. The Refreshment Salon is a massage and Reflexology station where you can relax and feel pampered. They are located in the Passenger Terminal, public area on the fourth floor.
There are 43 restaurants at Haneda Airport hub. Choose from Sushi to Pasta! There are a number of cuisines to choose from including Japanese, Chinese, café bars, and European food including Italian and French cuisine.
There are 31 retail shops at Handea if you feel like shopping. These include Book stores, medicine and travel goods, convenience, specialty shops and apparel.
After a thorough review of Tokyo Haneda International Airport the one thing that stands out about this airport is the number of helpful and convenient things they offer to passengers. They may not have the most luxurious spas or sleeping rooms, but they certainly seem to make accommodation for travelers with kids, people with disabilities, the elderly and international travelers that may need tourist information and assistance. They offer many information booths, more than the author has seen at other airports and their apparent willingness to help is evident. On their webpage there is a button that says Visitors Needing Assistance and when you click, it takes you to a page with at least 30 items of how they can help you. So when traveling through Haneda’s mega hub, so don’t be afraid to ask for help!